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Office Manager




Human Resources Management Specialist

Program Overview

Course Topics

The Office Manager Certificate Course has been developed to meet high academic standards, ensuring that as a graduate you can display with pride the Office Manager Certificate you will earn from the International Association of Professions Career College.

How to Become an Office Manager

In this course, you will learn how to become an office manager, including how to start your own office management business. Topics covered in the Office Manager Certificate Course include the following:

Introduction to Office Management

  • What is an Office Manager?

  • Benefits of Being an Office Manager

What an Office Manager Does

  • Office Management Tools

  • Managing an Office

  • Managing Employees

  • Working with Suppliers

  • Employee Travel Management

  • Event Planning

  • Office Safety Management

Developing Your Skills

  • Communication and Interpersonal Skills

  • Analytical Skills

  • Management Skills

  • Technical Skills

  • Ways to Learn Office Management

  • How to Get Office Management Experience

Getting Hired as an Office Manager

  • Employers of Office Managers, including:

    • Corporations

    • Medical and Dental Offices

    • Legal Firms

    • Government Offices

    • Non-Profits

  • How to Find Job Openings

  • How to Find Freelance Work

  • Creating a Winning Resume and Cover Letter

  • Job Interviews

  • The Job Offer

Starting Your Own Office Management Business

  • Creating a Business Plan

  • Legal and Financial Matters

  • Setting Your Fees and Getting Paid

  • Employing Others

Marketing Your Business

  • Choosing Your Target Markets

  • Marketing Tools

  • Marketing Techniques

  • Community Outreach

Working With Clients

  • Selling Your Services

  • Creating Proposals

  • Meeting with Prospective Clients

  • Client Contracts

Program Director

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